Blog

24th May 2021

Three reasons why managed service providers put their faith in Datum

A secure facility and a strong foundation for clients’ IT

Service providers need a data centre on which they can rely to effectively deliver their solutions, support their clients and grow their businesses. Datum is the ideal platform for services providers wanting to help their clients on the journey towards hybrid solutions. Our reliable colocation was built to support providers to better deliver their services, allowing them to align their priorities with those of their clients for mutual trust and client satisfaction.

Datum originated in the service provider world, so we understand how IT service providers operate and what they need. We know they rely on attracting new clients (whilst retaining existing client relationships) and building a strong reputation based on trusted partner status. And we know that helping their clients to embrace and profit from new technologies is at the core of everything they do. That’s why our service provider clients appreciate our service-enhanced data centre and colocation as a strong foundation for their services - contract flexibility allows them to move workloads across cloud and legacy platforms without restrictive penalties, and we make it easy for IT service providers to retain comprehensive access controls over their clients’ infrastructure.

Partnering with us gives providers of managed services the flexibility to scale operations in line with expansion strategies and offer bespoke solutions to their clients, safe in the knowledge that they are partnered with a state-of-the-art colocation facility they can confidently recommend to their client base. And because we understand the importance of transparency and reliability, our managed service clients can rest assured that their clients’ data is in the safest of hands.

Our service provider clients benefit from:

  • Reliable, reactive and responsive service that reflects well on them and instils confidence in clients
  • Scalable capacity for evolving requirements. We make it easy for clients to flex up or down based on changing requirements. Furthermore, our charges are transparent – no hidden costs and no rigid contracts
  • Detailed insight into ongoing energy usage and operational status to be shared with clients for complete peace of mind
  • Dedicated client service manager for comprehensive client focus, flexibility and quick response
  • Carrier-neutral connectivity providing them with options to deliver the optimal mix of resilience and cost
  • Robust environment for cloud and managed hosting backed by our 100% availability SLA and industry accreditations – a great foundation onto which IT service providers can overlay their services to facilitate a ‘one top shop’ solution

Referral and resell opportunities of Datum’s accredited colocation services

Our managed service clients receive competitive commission for referring opportunities to Datum and leading with Datum as part of their client solutions - service providers who make referrals that culminate in a contractual agreement can choose between priming the contract, a first year sale-based commission, or a regular monthly commission for the life of the contract. Their relationship with us also gives them the opportunity to extend their offering to include our secure and resilient colocation, thus strengthening their proposition by expanding their solution.

Through-sell opportunities through the partner network

As a pure play and specialist colocation provider, Datum's focus remains on supporting our clients with a secure and resilient data centre service. Whilst we focus on this core remit, our partner network offers additional wraparound services where clients require a little more help from pre-planning to transition and beyond. We turn to our partner network when our clients require additional services in the development of innovative, hybrid solutions, which can develop a lucrative stream of enquiries.

Our key strength is our single-minded focus on providing highly secure resilient datacentres that perfectly serve business-critical IT. We are confident that our combined offering of a state-of-the-art datacentre and enterprise class service management creates an unbeatable colocation environment for both the enterprise and service providers. (Dominic Phillips, CEO)

If you would be interested in offering your clients access to Datum’s resilient and highly secure colocation (with all the benefits that brings for you and your clients), whilst benefiting from support requests from Datum’s growing client base as part of our partner network, why not get in touch to speak to a member of our team?

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