It’s important for our clients to know they’re getting the best possible service. That’s why standards, such as those issued by the British Standards Institute (BSI), exist.
BS5979 is the highest UK standard for alarm receiving centres and gives recommendations for the planning, construction and facilities of manned and unmanned remote security centres, and for the operation of ARCs which receive signals from security systems such as physical intruders, fire, flood and CCTV. Our ARC is manned 24/7 by SIA accredited operatives working to protect your hosted equipment at all times.
Where an incident warrants escalation, alerts can be routed through to police and receive a Level 1 response, bypassing normal 999 procedures.
Our Security and Operations Control Centre also has its own data centre, power and air supplies to cover all eventualities and ensure complete infrastructure independence from any other area of the building or customer data centre.