We noted in this blog that whilst the initial challenge may be to achieve the accreditations in the first place, there is a lot of work to be done to maintain the accreditations and make adjustments to ensure compliance as requirements or expectations change.
To demonstrate that we are continually achieving the standards required (only by doing this can we continue to display the ISO quality mark), we are subject to regular audits. So, in line with the Combined Management System (CMS) implemented at our London edge facility (which incorporates ISO 27001, ISO 9001, ISO 14001 and ISO 50001) all of our ISO accreditations were audited this year under the watchful eye of James Hagan, our Data Centre Engineer and Compliance Officer.
Our year started with two audits in January (ISO 14001:2015 and ISO 50001:2018) followed by audits for ISO 9001:2015 and ISO 27001:2013 in May. In all cases, we were recommended for recertification and are pleased to report that the audits confirmed that our CMS is continuing to achieve its intended outcome and is assisting with the strategic direction of the continued operations of our organisations and our future growth plans. As well as the positive feedback we received, we were pleased to take on board some opportunities for further improvement, which help guide our continual improvement activities.