The Covid-19 pandemic shook the business world to its core, leaving many companies scrambling to keep their operations afloat amidst the chaos. It quickly became clear that those without robust IT systems and processes in place were at a severe disadvantage, as they struggled to quickly adapt to the new reality of remote work and digital communication. If there were one lesson to be learned from the three years of global pandemic, it was the importance of technology in business continuity. So it is no surprise that the topic of digital transformation was firmly back on the agenda once businesses began to take stock and plan for a future that could bring more lockdown and social distancing scenarios.
Businesses that faced problems accessing on-premise IT infrastructure for emergency and routine servicing during lockdown, companies that needed to streamline offices and on-premise IT due to post-pandemic budgetary pressures, and those that struggled to fulfil customer expectations during lockdown because of issues with technology, have all prioritised decisions around futureproofing their technology, IT infrastructure and workloads, in case something similar happens again.