Datum clients are supported by us at every stage to ensure they can have total confidence in the security and resilience of their installation.
At a fundamental level, we provide proactive reporting and transparency of operations as an integral part of our offering. Each client has a designated client service manager to ensure that they are kept fully informed about the performance of their equipment and the data hall in which it sits.
Our service-enhanced approach to colocation provision and client service extends throughout the organisation and is reflected in the services available, from core Data Centre Engineering Services and Datum Concierge services to the range of complementary lifecycle services.
As a pure play and specialist colocation provider, Datum's focus remains clearly on supporting our enterprise and service provider clients with a secure and resilient data centre service on which they can rely.
Focusing on this core remit, the additional available services strengthen the offering where clients require a little more help from pre-planning to transition and beyond.