Migrating your IT infrastructure can be a stressful time. To enable our clients to have a smoother transition and an improved business outcome, Datum applies the Datum Concierge approach – providing guidance, advice and practical support from pre-contract to post-deployment.
The Datum Concierge approach has been proven to make a real difference to our clients. It epitomises Datum's approach to client service with transparency and accountability delivered through:
The Datum Concierge Plus service offering takes this approach to the next level providing a bespoke fully managed transition service to include a dedicated account team and technical project manager to manage every element from concept through to deployment.
Additional available and integrated elements provided by third parties including specialist migration, removals, connectivity provision and cable installation
The Datum Concierge Plus service provides a more bespoke, fully managed service for clients who are looking for additional support through Discover, Execute and Support.
A dedicated account team and technical project manager is assigned to manage every element of your transition from concept through to deployment and on-going operational maintenance.