Make your data centre migration stress-free with Datum’s concierge services

Get it right before you sign

Upfront, we spend time understanding what you’re trying to achieve and the specific requirements you have in order to ensure you are contracting for what you actually need. From there, we’ll make recommendations on space or capacity savings, or consult with you and relevant partners on other options that might work (for example, a hybrid approach where you reduce your footprint over time). It’s our belief that by using a partnering approach we can best help our clients achieve the optimum data centre solution.

Sailing through project deployment 

Once the scope and requirement is agreed, our team get to work straight away on preparing for deployment. This includes conducting a technical design review, advising on potential amendments that could deliver time and money savings, as well as rack preparation, including power, cabling and network connectivity. Part of this process involves even such small but crucial details as organising, in readiness for the migration day, passes and access rights to Datum’s secure facilities. This level of preparation allows us to properly plan and execute the project, with as little disruption as possible.

Support throughout deployment

Our concierge approach means that we are very ‘hands-on’, from having an engineer on site to guide and support the data centre transition to the assistance our team provides in liaising with third parties, like specialist migration companies or network providers. This ensures that we can monitor, assess and recommend additional support, be it from Datum or an expert among our partner network.

Keeping in touch

Once the data centre migration project has been deployed, our team is still on hand and in touch with our clients, providing capacity, environmental and access reports, as well as regular service reviews. We also advise clients should they come to us with other business IT needs, such as removals and increased connectivity. We often utilise our extensive partner network to support client growth post-deployment.