Describe your typical day at Datum in no more than 20 words.
No day is the same! Client renewals, service reviews and onboarding new clients. The list goes on …
How did you end up in the role you are in at Datum?
I started with Datum as their Business Administrator and quickly moved into service management within the first six months. I was Datum’s Client Service Manager for a couple of years, I then became the Head of Service Management, and now I’m the Client Engagement Director. Having not worked within this industry before, this was a steep learning curve (which hasn’t ended yet). I have always been encouraged by Datum to take on responsibilities that are outside my comfort zone to help me develop professionally – and so far, so good…
Best thing about working in tech?
Learning new things - the industry never stands still.
Worst thing about working in tech?
Getting used to the ever-evolving jargon .
Which one piece of technology could you not live without?
Definitely my sat-nav. Sense of direction is not my strong point.
Which one piece of technology would you ditch into room 101?
Wired headphones – I have never had a set that didn’t break within minutes.
Apple or Android?
Describe the Datum team in three words.
Hardworking, committed, friendly.
I had to ask … I’ve heard rumours about an interesting pet. Tell us more …
We recently got a new member of the Hagan family, our Bernese Mountain dog, Remy. He is now seven months old and already weighs 32kg. He’s a gentle giant with a lot more growing to do - he will be around 60kgs when he is fully grown. He has a wonderful personality and his favourite things to do are eat, sleep, have cuddles and play tug of war (in that order).