Case study

Working together: Keysource and Datum

The partner

Keysource is a global critical environment specialist. Working with major international brands, local and national governments, as well as leading universities and start-ups, they deliver cutting-edge technological, engineering and infrastructure solutions which ensure business continuity and certainty of outcome when downtime isn’t an option.

Its parent company is Extentia Group, a collection of 11 specialist businesses offering services across the full lifecycle of real estate assets, from design, project management and delivery, to optimisation, FF&E solutions and facilities management.

Working in partnership

Keysource and Datum have worked together since the inception of Datum, when Keysource was first involved in designing and building the leading-edge Farnborough data centre before being retained to maintain the facility. Since then, the two businesses have worked together on a wide range of projects.

According to Jon Healy, managing executive at Keysource:

Our partnership with Datum has gone from strength to strength over the years. We know that Datum offers a high quality service when it comes to data centres, which has given us the confidence to put them forward for relevant client projects. Equally, Datum have first-hand knowledge and experience of Keysource’s capabilities and have faith in us to deliver that same high-quality service to their clients.

Engineering and construction

When Keysource worked with a global construction company looking for DC space outside of London, they put forward Datum as a part of a range of viable options for consideration. After rigorous evaluation, the client selected us based on the TCO and quality of the facility.


A global legal services company was seeking a new IT production facility as part of an ongoing consolidation and refresh project, following the closure of a European office housing their DR. There was a strong desire to find a location outside M25, and to the south, and Datum was one of five options presented by Keysource. After assessing the options and visiting the site, Datum became the preferred provider due to both the location and overall proposition. Relevant references were obtained to support the decision to proceed, following which the successful transition was fully supported by a project team led by Datum Client Services.

Emergency services

After being introduced to the client by a consultant partner and subsequently winning the deal, Datum worked with a number of other third party organisations to service this high demand organisation. When the client needed a data centre management service for their large installation, through its relationship with Datum, Keysource applied for and was awarded the data centre management services contract.


When a Keysource client was planning an office relocation, they asked for assistance finding a suitable secondary data centre to support their IT services. Datum’s colocation facility and services were put forward for the client to consider. After a thorough selection process involving six alternative providers, the client opted for Datum based on the quality of our facilities, our first-class client services and our genuine interest in wanting to help them address their business data needs.

Benefits that go beyond new client referrals

As a Datum partner, Keysource benefits from the opportunities presented through Datum Connect, a directory and service that brings together Datum clients and prospects with partners who can deliver the additional expertise they require to fulfill their business objectives.

Matt McCluney, account director at Datum, adds:

The partnership with Keysource is fundamental to Datum’s success. Keysource is highly regarded in the marketplace and to have them endorse Datum is key. By the same token we can introduce our clients and partners to Keysource when they are faced with challenges relating to their own in-house systems and infrastructure. It’s a long-standing, productive and mutually-beneficial partnership for Datum, Keysource and our respective clients, partners and prospects.

Expand your client portfolio

By joining our partner network, Datum partners gain the services of a trusted and highly secure data centre for referral or resale to your clients. You can benefit from a referral fee on closed business and gain through supplying your services to our strong and expanding client base.

If you’d like to find out more about the value of joining our partner network, contact us today and one of the team will be in touch.

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