We are very pleased to have successfully completed this year’s ISO audits at our south east facility. Not only have these audits endorsed our faith in our quality management, information security management, environmental and energy management systems, but they have provided some valuable recommendations for further improvement in specific areas, as we continue to strive for excellence.
Celebrating the successful audits of our ISO accreditations
Posted on in News
Our 2024 audits
Our most recent audits
Two of our ISO accreditations were audited in June 2024: ISO 9001:2015 (Quality Management) and ISO/IEC 27001:2013 (Information Security Management).
ISO 9001:2015 (Quality Management): ensuring that our processes consistently meet client and regulatory requirements
Our management system has been recognised as effective in supporting both the strategic direction and the intended outcomes established within our quality policy. The assessment identified no non-conformities, underscoring our commitment to quality and excellence.
Here are some highlights:
Strengths demonstrated
- Exceeding client expectations: We continue to surpass what is required by our clients.
- Objectives and audits: Key objectives have been met, supported thorough our internal audits.
- Management review and client satisfaction: Regular management reviews and high levels of client satisfaction are pivotal to our success.
- Non-conformance management: Effective handling of non-conformances and corrective actions.
- Performance data: Robust performance data tracking and reporting.
- Process implementation: Smooth and consistent implementation of processes.
ISO/IEC 27001:2013 (Information Security Management): demonstrating our dedication to protecting sensitive data
Our Information Security Management System (ISMS) continues to achieve its intended outcomes, providing robust information security for our in-scope activities. The audit highlighted several strengths and identified that the overall direction of the ISMS continues to support our strategic direction, and that we continue to demonstrate a good understanding of the ISO27001:2013 framework.
Key highlights
- Management review: A well-defined management review process.
- Staff training: Comprehensive staff training in relation to information security.
- Physical security: High levels of physical security.
- Our commitment to information security was evident during the audit, with the ISMS contributing effectively to our business strategy and assisting in achieving our goals.
Audits carried out earlier this year
Our first batch of ISO audits took place in February 2024: ISO 14001:2015 (Environmental Management) and ISO 50001:2018 (Energy Management).
ISO 14001:2015 (Environmental Management – EMS): our proactive approach to environmental sustainability
The audit found that our Environmental Management System (EMS) is fit for purpose, achieving its intended outcomes in line with the current scale and scope of our operations.
Positive highlights
- Supplier management: Effective implementation of supplier management processes.
- Waste management: A significant proportion of generated waste is not landfilled, reflecting our commitment to sustainable practices.
ISO 50001:2018 (Energy Management): our focus on enhancing energy efficiency and reducing our carbon footprint
Our Energy Management System (EnMS) continues to deliver intended results, enhancing energy efficiency.
Strengths and opportunities
- Robust EnMS framework: Development and maintenance of a strong EnMS framework meeting the ISO 50001:2018 standards.
- Energy efficiency: Continuous improvements in energy management practices.
Moving forward
Our dedication to maintaining high standards across all aspects of our business remains unwavering. These positive audit results not only validate our ongoing efforts to excel in every aspect of our operations, but also provide clear pathways for future improvements.
To find out more about excellence at our south east and Manchester data centres, talk to a member of our team.