A Hampshire-based provider of managed IT, cloud, and data centre services (including private and public cloud, managed IT, colocation, and backup services) works with organisations within finance, energy, education, technology, and more. The company specialises in tiered, flexible, and cost-effective services to best suit their clients’ computing requirements, offering tightly managed and secure data centre environments and a consistent, scalable service.
Why an IT services provider partnered with us
Posted on in Case studies
The client
The challenge
When our client first approached us, their diverse IT infrastructure was scattered across various on-premise locations. To support their strategic growth plans and meet high-efficiency standards aimed at minimising the environmental impact of IT services, they required a well-located data centre. This data centre needed to support their strategic growth plans and adhere to their objective of minimising the environmental impact of IT services.
The solution
The client chose our Farnborough data centre to leverage its highly secure campus, which provides government-grade security levels, fully 2N power, and highly resilient infrastructure. Datum’s 100% uptime SLA enabled the client to offer uninterrupted service as part of its portfolio.
Key features of our solution:
- Government-grade security levels: ensuring data protection and compliance.
- Fully 2N power and highly resilient infrastructure: providing uninterrupted power and operational stability.
- 100% uptime SLA: guaranteeing non-stop service to clients.
- Carrier and cloud neutrality: offering flexibility and choice in connectivity options.
- Low latency to the City of London: latency of less than one millisecond ensures fast and reliable connection speeds.
“Datum stands out in the data centre market, sharing our ethos for exceptional client service, coupled with an enhanced set of data centre solutions that supports highly flexible and scalable proactive service delivery, monitoring, reporting, and account management. We are committed to growing our footprint in Datum due to our clients recognising the superior levels of service and connectivity that we can offer from Datum Farnborough. Our multi-platform, hybrid cloud has been gaining traction for companies focusing on shifting workloads to more flexible or powerful platforms. We have seen an increase in demand for managed colocation, and partnering with Datum has allowed us to offer a resilient environment with ultra-secure levels of security.
Results
Since joining Datum in 2013, our client has expanded their service offering to accommodate a growing customer base, supporting their growth trajectory. The partnership has developed into a mutually beneficial relationship, enhancing both parties’ capabilities:
- Service expansion: our client has increased its range of services to meet growing demand.
- Strategic growth: our infrastructure has supported our client’s growth plans effectively.
- Enhanced client relationships: our client has successfully supported other Datum clients with managed co-location and cloud connectivity.
Our service-enhanced colocation at our flagship FRN1 data centre within Cody Technology Park in Farnborough has proven to be a pivotal asset for this Hampshire-based managed IT services provider. Our connection-rich facility, with its carrier and cloud neutrality and ultra-low latency, has enabled them to deliver exceptional service to their customers while supporting their ambitious growth plans.
Find out more
Interested in learning more about how we can support your business’s growth and IT infrastructure needs? Contact us today to discover how our solutions can benefit your organisation.