100% uptime SLA

A backup industrial generator

For assurance against the risks of data centre downtime, we offer clients a 100% uptime SLA supported by our highly resilient colocation infrastructure that exceeds Tier 3 specifications - fully supported by a committed and experienced operations team.

Power considerations are paramount to ensure your colocation is always available. For us, non-stop means non-stop, so we start from the ground up in providing a fully 2N power infrastructure.

Our local electrical utility company provides dual high capacity HV connections from dual substations. Onsite, the electrical design provides a 2N level of resilience down to IT rack level with no single points of failure, ensuring our co-location facilities are concurrently maintainable.

The mains infrastructure is supported by a 2N standby diesel generator system, providing automatic back-up power in case of a mains grid failure. Each generator is supported by a bulk fuel supply to provide 72hrs run time during normal operation. Our 2N UPS system will support all critical IT equipment, and in line with our focus on environmentally intelligent design, combines the tried and tested in the form of battery based UPS on one path and the more environmentally aware approach of a flywheel UPS system on the other. A separate UPS is also provided to support critical mechanical systems that enable continuous cooling in a power outage.

Independent power units for 2N resilience

Key metrics

Downtime is not an option, which is why we have designed our datacentre with built-in resiliency:

  • Active/Active power distribution paths ensuring high availability
  • HV redundancy mains power at N+N
  • Individual components concurrently maintainable
  • IT UPS 2N, mechanical UPS N (to enable continuous cooling)
  • Standby generator 2N for back-up power supply
  • Maximum power density - 30kw per rack


To discuss your requirements with us, call us on 0333 202 3195 or email us at info@datum.co.uk. To see our datacentre in action, we strongly recommend taking a look around.

Visit our datacentre to see for yourself