Datum for service providers

Datum-service-providers-graphic

Datum is the perfect colocation partner for IT service providers of all specialities, including managed service providers, systems integrators, connectivity, cloud, ISVs and SaaS businesses.

The Datum model was based on experience gained from both sides of the data centre wall, as both provider and user, experience which showed the importance of supporting a robust facility with responsive service and operational transparency.

Our business is all about trust, confidence and peace of mind. Service providers need a data centre on which they can rely in order to effectively deliver their solution, support their clients and grow their business. Datum understands the importance of transparency and reliability so that service providers can trust at all times that their clients’ data is in safe hands.

  • Scalable capacity for managed hosting
  • Detailed insight into ongoing energy usage and operational status to share with your clients
  • Complete transparency into environmental factors
  • Carrier and cloud neutral connectivity
  • Peace of mind on security and resilience
  • Dedicated client service manager to assure comprehensive client focus

Datum's colocation service - benefits for service providers and their clients

The high quality London-edge data centre with its enhanced service wrapper makes Datum the perfect colocation partner for service providers of all specialities, including managed service providers, systems integrators, connectivity, cloud, ISVs and SaaS businesses.

And Datum's connected ecosystem, Datum Connect, brings together service providers and enterprises in direct connectivity within FRN1, enabling cloud strategies for enterprises by offering direct connection to a community of private, hybrid and public cloud services – and facilitating partnerships across the SP community to build and deliver new offerings.

  • Carrier-neutral connectivity providing you with options to deliver the optimal mix of resilience and cost
  • Robust environment for cloud and managed hosting backed by our 100% availability SLA
  • Cost-savings from the purpose-built data centre, with fully 2N power infrastructure and environmentally efficient cooling
  • Increased efficiency though the environmentally intelligent cooling system, maintaining the correct environment for hardware whilst delivering a reduced carbon footprint and lower running costs, benefiting you and your clients
  • Scalability that allows you to flex your infrastructure in line with business demands
  • Enhanced multi-level government-grade security to protect client kit
  • Reliable and responsive on-site technical support through our remote hands service
An electronic computer circuit board

Three reasons why managed service providers put their faith in Datum

Service providers need a data centre on which they can rely to effectively deliver their solutions, support their clients and grow their businesses. Datum is the ideal platform for services providers wanting to help their clients on the journey towards hybrid solutions. Our reliable colocation was built to support providers to better deliver their services, allowing them to align their priorities with those of their clients for mutual trust and client satisfaction.

Datum originated in the service provider world, so we understand how IT service providers operate and what they need. We know they rely on attracting new clients (whilst retaining existing client relationships) and building a strong reputation based on trusted partner status. And we know that helping their clients to embrace and profit from new technologies is at the core of everything they do. That’s why our service provider clients appreciate our service-enhanced data centre and colocation as a strong foundation for their services - contract flexibility allows them to move workloads across cloud and legacy platforms without restrictive penalties, and we make it easy for IT service providers to retain comprehensive access controls over their clients’ infrastructure.

Find out more

Enterprise / Service Providers

Management and support to assist from smooth transition to successful engagement

Enterprise / Service Providers

Client-centred engineering and remote hands services

Enterprise / Service Providers

Multivendor break-fix for client equipment, blended option for in and out of warranty

Enterprise / Service Providers

Office Recovery locations throughout the UK to support Business Continuity Plans

Get in touch to discover how we can support your business

Service provider case studies

Datum's service provider clients rely on our data centre and our services as the foundation for the solutions they deliver. Their clients are in turn attracted by the secure location and comprehensive access controls, and as part of our approach to client confidentiality, all case studies included on this website are real but unattributed to ensure the anonymity of the featured organisation.

A cityscape engulfed in mist

Case study

Service Providers

Business continuity and workplace recovery provider select Datum to support their solutions
A person's hands interact with a tablet

Case study

Service Providers

Surrey-based computer services company selected Datum
A view of St Paul's cathedral

Case study

Partner / Service Providers

Global IT services provider, Ensono, confirms Datum as primary data centre in 10 year agreement
An aerial view of people enjoying coffee meetings in a cafeteria

Case study

Service Providers

Hampshire-based IT service provider turned to Datum to support growth plans
A man's hands holding a pen and his glasses as he gesticulates during a conversation

Case study

Service Providers

New data centre extends services portfolio for future growth
A statue of a lady holding a sword and the scales of justice

Case study

Enterprise / Service Providers

When a fast turn around was vital, the Datum approach was key
A 'globe trotter' - a lady sits on a a suitcase in the middle of a road reading a map with a globe at her side

Case study

Enterprise / Partner / Service Providers

How a service-led approach made all the difference for this client
Image showing 2 hands with 2 pieces of the puzzle that fit

Case study

Partner / Service Providers

This story outlines how Keysource and Datum have worked together since the inception of Datum to the benefit of both parties.

Service provider articles

Female customer service assistant wearing telephone headset

News

14 June 2022

Our service culture is an integral part of our ethos. We are looking for a Client Service Manager to help us maintain excellence in our client-centric service.
Birthday cake with 10 candles

Blog

10 June 2022

To mark our ten-year anniversary, we have pulled together some key things that our core team has learned from Datum’s first decade.
Woman using laptop on bed

Blog

23 May 2022

The growth in remote working poses new IT challenges. A correspondingly hybrid data centre architecture is essential to make remote working possible.
Lorries on a road

Blog

21 April 2022

Much like moving house, there are many elements to consider when choosing a location for your precious business-critical IT and workloads.
Space rocket shooting into space

News

15 March 2022

To be ranked 8 out of 25 in this year’s prestigious Megabuyte Emerging Stars places us amongst the very best of the UK’s tech scale ups
Man with outstretched arms against a sunset

News

02 February 2022

We have been shortlisted for the Best Performing Company – IT Managed Services award in the 2022 Megabuyte Emerging Stars awards.
Aanisa Allali-Williams headshot

News

21 January 2022

Datum Datacentres is expanding so our client service is more important then ever. Welcome, Aanisa, a new addition to our growing client management team
Scaffolding on construction site with sunset behind it

News

15 December 2021

As a successful and productive 2021 draws to a close, we are looking with excitement towards 2022; a year that will see significant developments at Datum.
One flowering tulip

News

01 December 2021

We are looking to recruit a Client Engagement Director to manage client relationships in our growing colocation business
Smiley face on pavement

Blog

19 November 2021

The bespoke nature of our offering means that client feedback is paramount so we can shape our offering to meet client needs. What do our clients think?
Straight, open road

Blog

20 October 2021

Downtime is not an option. How our robust disaster recovery and business continuity protocols protect our clients’ business operations.
thames-valley-pangbourne-goring

News

17 September 2021

We are thrilled to have been shortlisted as a finalist for the ‘SME 100 Growth Award (under £10m)’ category at this year’s Thames Valley SME 100 Growth awards