Blog

Seeing is believing: What a data centre tour can uncover

A guided tour through Datum datacentres

More and more organisations are moving to co-location providers to help deal with greater demand on their IT infrastructures. A great co-location provider can support all your goals – at a pricing level and at a service level that meets your needs. They can also provide you with a flexible contract, security at multiple levels and ongoing planned and preventative maintenance; but most importantly they can provide you with a strong and service-based approach to the relationship.

But not all co-location data centres are the same. Without seeing a data centre for yourself, it’s hard to tell which providers will really live up to their promises. That’s why a tour of the facility is valuable to help you uncover the reality of the service provision.

If you are considering investing time and money entrusting your business critical IT to a service provider, a visit to the facility is a crucial part of your fact-finding and is vital before committing to anything.

The typical areas that are considered are the levels of service provided, security processes, care within the data centre, and levels of tidiness and organisation. It’s only possible to get the true grasp of these with a visit to the facility.

Here are five reasons why taking a tour should be your priority:

  1. First-hand experience: During a tour you’ll get to see the location and setting of the data centre for yourself, as well as any other factors you might want to consider. For example, at Datum, you’ll see how government grade security operates across the facility at multiple points as well as the level of surveillance.
  2. Security protocols: From entering the facility to leaving it, you’ll encounter the rules and regulations that your prospective provider adheres to. When it’s potentially your data inside the walls of the facility, the right grade of security that meets your business needs and protects your business is paramount.
  3. A feel for the culture: The actual culture and ethos of the provider is essential. A top tier co-location provider will go beyond simply ticking boxes, they will be more than happy to show you accreditations, a code of conduct and introduce you to staff at all levels. The culture will give you the best impression of how the facility is maintained and the likely service levels you’ll receive.
  4. A real snapshot: You can see images of the data centre online, but images aren’t always reality. Standing in on the data centre floor and taking a good look around will give you a deeper view on the details such as power, cabling and cooling.
  5. An introduction: Perhaps most importantly of all, meet the staff. These are the people that will protect and at times support your infrastructure, so meeting them in person will enable you to assess their capability and develop a relationship with them.

Taking a tour of Datum

If you’re buying a new home or office, you wouldn’t just rely on the photos and the sales literature. You get a much better feel for the place when you step inside the door. The same goes with a data centre: seeing is believing.

We’re offering tours right through January and February, so book a tour now by emailing info@datum.co.uk or calling us on 0845 568 0123 and see how Datum’s facilities stack up.

More blog and news

IT managers planning their 2019 strategy
Blog
Posted by:
Lexie Gower
14th December 2018
Three key IT trends that will be crucial to your IT strategy in 2019.
What is colocation
Blog
Posted by:
Lexie Gower
6th December 2018
Learn about what colocation is and what to expect from providers.
The decline of available data centre space in London
Blog
Posted by:
Lexie Gower
18th October 2018
The cost and availability of space for data centres presents a challenge that Datum has future-proofed itself against
London in summer
Blog
Posted by:
Lexie Gower
2nd October 2018
Environmental systems are fundamental in protecting client's business-critical data while keeping costs down.
Network_Infrastructure_Image
Blog
Posted by:
Lexie Gower
2nd August 2018
When your business grows, so do the requirements of your IT infrastructure. Here's five things to look for which signify need for change.
Client satisfaction score is a testament to Datum’s premium service
Blog
Posted by:
Lexie Gower
20th July 2018
Results from our latest client survey reveal an impressive NPS score
Datum Data Centre Concierge Service
Blog
Posted by:
Lexie Gower
11th July 2018
Data centre migration can be a complicated and challenging process. See how Datum's service-enhanced approach can make your migration stress free.
construction helmets
Blog
Posted by:
Lexie Gower
13th June 2018
See how Datum supported a leading construction and infrastructure group in moving to a hybrid cloud solution.