The reasons underpinning a move to colocation are many and varied (financial considerations, disaster recovery planning, refocusing resources on core competencies to name a few) but whatever you are hoping to achieve through it, one thing is clear - it is a significant decision, and one that requires careful consideration throughout each stage of the process:
As with any relationship, there are many qualities that converge to form the ideal partner, but what are those factors that differentiate an excellent colocation provider from the rest, and how should you go about extracting the right information from your discussions with potential colocation partners? Knowing the right questions to ask will help you to identify their strengths and weaknesses to ensure that they are the right fit:
Once our clients have entrusted us with their valuable data, equipment and workloads, the least we can do is ensure that it’s safe and well looked-after. But our business philosophy is not about doing the ‘least’ of anything. Our service-enhanced approach, and experience of partnering with companies of all sizes, across all sectors, each with different requirements, means that we have an entrenched understanding of the challenges our clients are facing and the support that they need from us to achieve their business goals.
Knowledge is power. You can be sure that we will take excellent care of your IT estate but we are under no illusion that our promise alone will be enough. That’s why our operations are completely transparent, and our ongoing service management provides you with regular service reviews and reports so that you know what’s happening with your vital equipment and workloads.
Prevention is better than cure. Once we take responsibility for your IT estate, our engineering team works tirelessly to ensure the facility is operating optimally through regular and thorough planned maintenance programmes, and is on hand to assist you with scheduled and 24/7 emergency engineering services to minimise disruption for your kit in case you require any changes or encounter any issues.
Nothing ever stays the same. Colocation isn’t a stand-alone solution that’s separate from your business activities - it needs to integrate with your existing and developing business requirements at all stages of your colocation journey. Our lifecycle services offer you the complementary support you might need, whichever stage of the colocation process you are at.
It’s now what you know, but who you know. Our close relationships with a network of partners who provide a wide range of managed services (everything from carrier and cloud connectivity, to hardware and data disposal) mean that our clients can easily access all the additional services they may need to augment our colocation offering.
Our service-enhanced approach is our key differentiator and we are completely focused on making the entire colocation process a positive one for our clients. If you’d like to find out more, why not get in touch or come and see our facilities for yourself?